At your fingertips and available any time
Your Global Business Services operations now have extensive and structured visibility to resources, cost and performance. Center Connect enables your global and regional shared services to drive improvements through internal benchmarking using metrics which allow you to drill down and around your organization. Data structures, metrics and dashboards are specifically designed for shared services. Outsourced? We cover that too.
End-to-end visibility across your entire business. Data and analytics are structured to drive cost and performance improvement. Analytics are integrated with Center Connect to give you end-to-end visibility that incorporates resources and cost in your shared services organization by any dimension.
Seamless process integration with APQC. CI’s APQC module includes APQC’s Process Classification Framework which can be mapped to your own process definitions. Generate APQC submission data, and load APQC benchmarks. APQC’s external benchmarking is a valuable data point to augment your own internal benchmarking using CI dimensions.
Analyze your organization and processes using data and analytics in 12 different dimensions.
Combining finely-tuned data sourcing methods and highly automated processes, you get complete visibility in days, not months. Robust data validation ensures compliance with your definitions and structures.
Internally benchmark your organization and processes using measures on focus, cost and agility. Identify which parts of your organization are leading and lagging. Augment your internal benchmarking using APQC industry-specific benchmarks.
Set targets and define the actions required to close the gaps. In a single dashboard, see current and past performance, targets, benchmarks and actions all tracked over time.
The Connected Insight Gateway connects to your PowerBI server or ours. CI’s data set is mirrored and available at your fingertips. Develop reports for specific roles, events, or programs.
Contact us today for a personalized demo to see how Connected Insight can open up your organization.