Future of shared services

Become a strategic, value-driven, and innovation-oriented organization

Direct the future of Shared Services with agile analytics and engage your business leaders with role-specific data.

"Using Connected Insight we have world class data and analytics. Our GBS leaders at at all levels are empowered with data to engage the business and drive improvements"
GBS Leader, Fortune 500 Company
"Using Connected Insight we are analytically connecting our company strategic objectives to improvement drivers, giving our GBS organization an important leadership role"
CFO, Fortune 1000 company
"I'm an ex-GBS leader. I have experienced the difficulty of enabling data-driven leadership. Our Connected Insight platform is the foundation to a world class capability"
Tim Sheridan, Connected Insight
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Up to 70% of transformation projects fail to meet goals — often tied to misaligned targets and poor benchmarking.

Insight about your organization you have never seen before

At your fingertips and available anytime

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“This is how global business services drives impact and business engagement”

- CFO global business unit

Demonstrate your value with purpose-built shared services features

Center Connect

Shared Services & BPO

Comprehensive and structured visibility into resources, costs, and process performance across your global (GBS) and regional shared services operations.

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Enterprise Connect

End-to-end visibility

  • Process and organization analytics no blind spots
  • Integrated data and analytics for cost & performance improvement
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Why Connected Insight

  • Check Icon Agile analytics for any process or business dimension
  • Check Icon Resource and cost data that connects to process performance data
  • Check Icon Set informed targets through internal and external benchmarking
  • Check Icon Target and actual tracking to demonstrate value and drive actions
“Using Connected Insight we are analytically connecting our company strategic objectives to improvement drivers, giving our GBS organization an important leadership role”
CFO, Fortune 1000 company

12 Dimensions Internal and External Benchmarking

End-to-end visibility to resources and cost
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Process KPI's from source systems integrated to the data model
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Organization and process hierarchy to structure and connect data
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Let's talk

Ready to experience the power of data-driven transformation?

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